Legal

Privacy Policy

Effective 23 May 2026

1. Who we are

Sentinel Capital AI ("Sentinel Capital", "we", "us", "our") operates the website sentinelcapitalai.com and provides AI-powered decision-support technology for self-directed equity traders. This Privacy Policy explains how we collect, use, store, and protect personal information.

2. Information we collect

We collect personal information in three ways:

2.1 Information you provide directly

• Name, email address, and phone number when you sign up, register for our workshop, or contact us
• Country of residence and trading experience when you complete onboarding
• Payment information when you purchase a service (processed by our third-party payment providers — we do not store full card numbers)
• Any communication you send us via email, support tickets, or scheduled calls

2.2 Information collected automatically

• Device information (browser type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent, links clicked
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from third parties

• Information from analytics providers (e.g. Google Analytics, GTM)
• Information from advertising platforms when you click an ad and land on our site
• Information from review platforms (e.g. Trustpilot) when you leave a public review

3. How we use your information

We use your personal information to:

• Provide and improve our services
• Process payments and fulfil onboarding
• Send service-related communications (e.g. account updates, workshop reminders)
• Respond to your questions or support requests
• Send marketing communications (only if you have opted in; you may opt out at any time)
• Comply with legal obligations and prevent fraud
• Analyse aggregate usage to improve the product

4. Legal basis for processing (GDPR)

If you are in the European Economic Area, our legal basis for processing depends on the type of data and how we use it:

• Contract: processing necessary to provide our services to you
• Consent: for marketing communications and optional cookies (you may withdraw consent at any time)
• Legitimate interest: to improve our services, prevent fraud, and ensure security
• Legal obligation: when required by applicable law (e.g. tax, AML)

5. Sharing your information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (e.g. payment processors, email providers, hosting providers, analytics tools) — under data-processing agreements that restrict what they can do with your data
• Professional advisors (lawyers, accountants, auditors) under confidentiality obligations
• Authorities when required by law, court order, or to protect our rights
• Buyers in the event of a corporate transaction (e.g. merger, acquisition) — with appropriate safeguards

6. Cookies and tracking

We use cookies for essential functionality, analytics, and marketing. You can control non-essential cookies through your browser settings. Disabling cookies may affect site functionality.

Cookies we use fall into four categories:

• Strictly necessary: required for the site to function (login, form submission)
• Analytics: help us understand how visitors use the site (Google Analytics)
• Functionality: remember your preferences
• Marketing: measure ad effectiveness and personalise content

7. Data retention

We retain personal information only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. Active client records are kept for the duration of the relationship plus 7 years for tax and audit purposes. Marketing contact data is retained until you opt out.

8. Your rights

Depending on your jurisdiction, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your information (subject to legal retention requirements)
• Restrict or object to certain processing
• Data portability — receive your data in a structured format
• Withdraw consent for processing based on consent
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email support@sentinelcapitalai.com. We will respond within 30 days.

9. Data security

We use industry-standard technical and organisational measures to protect your personal information, including encryption in transit (HTTPS/TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

10. International data transfers

Your information may be transferred to and processed in countries outside your country of residence. Where this happens, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses for transfers from the EEA).

11. Children's privacy

Our services are not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or a prominent notice on our site. The "effective date" at the top of this page reflects the latest revision.

13. Contact us

For any privacy-related questions or to exercise your rights, contact: